![]() ![]() It beggars belief that a company of this kind can still operate. Your time would be better spent shoving £300 in 1p coins up your rectum and lubricating each one with broken glass. An unmitigated disaster in pricing, function, quality, usability, stability and, customer support. Been considering upgrading from VP10e to current VP Edit 15. 6 and over the last 11 years there have been comments on the waxing and waning of then Sony, now perhaps also Magixs rather not-so-stellar response to its customers. This is, without a doubt, the absolute worst product I have ever had the misfortune to use. Magix Customer Service/Support - Lagging (Not-So-Stellar) Soniclight-2.0 wrote on, 3:11 PM Ive been using Vegas since. Nothing is ever done about the support ticket. If you require customer support you are directed to public forums where you are advised to create a support ticket. Thanks, Magix! The package crashes every few seconds and usually crashes again when you try to send a crash log. I used to enjoy editing footage and making videos. MAGIX CUSTOMER SERVICE PROI have now been using Magix Video Pro for 3 months and have spent so long sending crash reports and trying to edit a simple video that I've forgotten what the rest of my life was like. Avoid it like you would avoid incompetent bowel surgery carried out, without anaesthesia, by a blind gorilla with spinning razor blades bolted to his fingers. Avoid it like you would avoid drinking wet concrete. Avoid it like you would avoid smashing pint glasses into your own eyes. Ever.Īvoid Magix Video Pro X like you would avoid being violently turned inside out and dunked in salt. You should also ensure that the application for which the plug-in is being installed is also 64-bit.Magix are the worst thing to ever happen to humanity. 'Ask the Community', that's their support. No contacting support, attach a file, or anything else. ![]() Since Magix has taken over Xara, it's become absolutely crap. You could contact Support by sending a message and attach a file or screenshot. 64-bit plug-ins can only be installed on 64-bit systems. I have been a Xara Webdesigner customer for many years. MAGIX CUSTOMER SERVICE SOFTWAREShould I check that software plug-ins are also 64-bit? All 64-bit programs have the same requirements. If no information is found in the Specifications, this indicates a 32-bit version.ĭoes 64-bit mean different things for video, photo and audio products? MAGIX 64-bit software always carries a notice in its "Technical Specifications". ![]() What does it mean if Specifications mention nothing about either 64 or 32-bit? MAGIX CUSTOMER SERVICE INSTALLThat means that all 64-bit applications from MAGIX require a 64-bit system.Ĭan I install 32-bit software on my 64-bit system? 32-bit systems can operate only with 32-bit software. You can check which version is installed on your computer in system information settings.Ĭan I install 64-bit software on my 32-bit system? In order to be able to use 64-bit software, the computer operating system must also be 64-bit. For this reason, most software from MAGIX is 64-bit for more power and speed. This is an especially important advantage in case of video editing, where computer hardware has to process large amounts of data and execute complex computational processes. The following applies in general: 64-bit architecture in operating systems and processors allows more processing power to be used for software compared to 32-bit systems. What does 64-bit mean, and is my computer suitable for it? ![]()
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